Terms & Condition

GENERAL

I) THESE TERMS & CONDITIONS GOVERN ALL RENTALS & BOOKINGS MADE VIA OUR WEBSITE. YOUR ACCEPTANCE OF THESE TERMS IS CONFIRMED WHEN YOU PLACE A RENTAL ORDER & IS REAFFIRMED UPON ACCEPTANCE OF THE RENTAL ITEMS.

II) STUDIO RENTAL DOES NOT INCLUDE TALENT & ARTIST.

III) IF YOU NEED TO BOOK EXTRA PROPS, MOVEABLE WALLS & EQUIPMENT SEPARATELY AS THEY ARE NOT INCLUDED IN STUDIO RENTAL BOOKING. YOU MAY BOOK THESE IN ADVANCE OR ASK OUR STAFF IN THE STUDIO FOR ASSISTANCE.

RENTAL PROCESS

TO RENT ANY ITEM, FOLLOW THE CHECKOUT PROCESS & SUBMIT YOUR ORDER BY CLICKING ON THE CONFIRMATION BUTTON. YOU WILL RECEIVE AN EMAIL ACKNOWLEDGING YOUR ORDER. THIS ACKNOWLEDGMENT DOES NOT IMPLY ACCEPTANCE OF YOUR ORDER. YOUR ORDER CONSTITUTES AN OFFER TO US TO RENT OUR PROPERTY. ACCEPTANCE OF YOUR ORDER & THE COMPLETION OF THE CONTRACT BETWEEN YOU & US WILL OCCUR UPON ISSUANCE OF AN EMAIL CONFIRMING THE ITEMS HAVE BEEN DISPATCHED (RENTAL CONFIRMATION).

PRICING & PAYMENT

I) RENTAL PRICES ARE LISTED ON OUR WEBSITE. PRICES ARE SUBJECT TO CHANGE, BUT SUCH CHANGES WILL NOT AFFECT ORDERS ALREADY ACCEPTED WITH A RENTAL CONFIRMATION.

II) PAYMENT MUST BE MADE IN FULL USING THE ACCEPTED METHODS AT CHECKOUT BEFORE THE RENTAL PERIOD BEGINS.

USE OF RENTED ITEMS

I) THE RENTER AGREES TO USE THE RENTED ITEMS IN A CAREFUL & PROPER MANNER & SHALL COMPLY WITH ALL APPLICABLE LAWS, ORDINANCES, & REGULATIONS.

II) THE RENTER SHALL NOT MODIFY, ALTER, OR ATTACH ANYTHING TO THE RENTED ITEMS UNLESS AUTHORISED IN WRITING BY STELLAR STUDIOS LLC.

LIABILITY & DAMAGES

I) THE RENTER ASSUMES ALL RISKS ASSOCIATED WITH THE USE OF RENTED ITEMS & AGREES THAT STELLAR STUDIOS LLCIS NOT RESPONSIBLE FOR ANY INJURY OR DAMAGE CAUSED BY THE USE OF THE RENTED ITEMS.

II) ANY DAMAGE TO THE RENTED ITEMS MUST BE REPORTED IMMEDIATELY. THE RENTER IS RESPONSIBLE FOR ANY DAMAGE THAT OCCURS DURING THE RENTAL PERIOD, INCLUDING THE COSTS OF REPAIR OR REPLACEMENT.

EXCESS RENTAL CHARGES

I) FOR STUDIO STELLAR LIGHT & STELLAR DARK IF THE BOOKING EXCEEDS THE ESTIMATED TIMELINE AGREED, THERE WILL BE AN ADDITIONAL CHARGE OF AED 250 PER HOUR ADDED IN THE TOTAL AMOUNT OF THE STUDIO BOOKING.


II) FOR STUDIO SET RESORT, MODEST, CONCRETE IF THE BOOKING EXCEEDS THE ESTIMATED TIMELINE AGREED, THERE WILL BE AN ADDITIONAL CHARGE OF AED 300 PER HOUR ADDED IN THE TOTAL AMOUNT OF THE STUDIO BOOKING.

III) IF STUDIO BOOKING EXCEEDS THE OPERATIONS TIMELINE I.E AFTER 6:00PM, AN ADDITIONAL NON-OPERATIONAL CHARGE OF AED 200 WILL BE ADDED TO THE TOTAL BOOKING COST.

IV) IF STUDIO IS BOOKED ON SUNDAY AN ADDITIONAL WEEKEND CHARGE OF AED 250 WILL BE ADDED TO THE TOTAL BOOKING COST.

BOOKING CANCELLATION & REFUND POLICY

I) THE CLIENT SHOULD INFORM STELLAR STUDIOS AT LEAST 72 HRS BEFORE THEIR BOOKING TOME IF THEY WANT TO POSTPONE/CANCEL THEIR BOOKING OTHERWISE THERE WILL BE CANCELLATION CHARGES OF 50% OF THE TOTAL QUOTATION AMOUNT.


II) ANY CANCELLATION OR RESCHEDULE REQUEST MADE LESS THAN 48 HOURS BEFORE THE BOOKING WILL NOT BE PERMITTED, & THE CLIENT WILL BE CHARGED THE FULL AMOUNT AS PER THE QUOTATION/INVOICE PROVIDED. 

TERMINATION

 STELLAR STUDIOS LLC RESERVES THE RIGHT TO TERMINATE ANY RENTAL AGREEMENT IF THE TERMS & CONDITIONS ARE VIOLATED. IN SUCH CASES, THE RENTER MUST IMMEDIATELY RETURN THE RENTED ITEMS.

GOVERNING LAW

THESE TERMS & CONDITIONS SHALL BE GOVERNED BY & CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE UNITED ARAB EMIRATES.

CONTACT US

IF YOU HAVE ANY QUERIES REGARDING THESE TERMS & CONDITIONS, PLEASE CONTACT US AT INFO@THESTELLARSTUDIOS.COM